Privacy Policy

This privacy policy tells you what to expect when SESC Solutions collects personal information that you provide to us.

Visitors to our websites 

When someone visits this website we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.

We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Search Engines 

Search queries and results are logged anonymously to help us improve our website and search functionality. No user-specific data is collected by either SESC Solutions or any third party.

Email Marketing

We use third-party email service providers, MPZMail and iContact, to deliver our email marketing. We gather statistics about email opens and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-marketing activity. Please see iContact’s policy for further details.

Cookie Policy 

This website uses cookies. By using this website and agreeing to this policy, you consent to SESC Solutions’s use of cookies in accordance with the terms of this policy.

Cookies are files sent by web servers to web browsers and stored by the web browsers.

The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.

There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

We use cookies on this website, for the following purposes:

  • to make login faster to our website by remembering your login details
  • to make the page load quicker by sharing the workload across computers
  • to ensure our website pages are optimised for your browser or device by giving us technical information about the device or browser you are using.

Security & Performance  

We use a third-party service to help maintain the security and performance of the SESC Solutions website. To deliver this service, it processes the IP addresses of visitors to the website.

Contact Forms  

Should you choose to contact us using a contact form on our website or an email link, the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). We use a third-party service which encrypts the email content using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.

Social Media 

If you send us a private or direct message via social media the message will be stored within our password-protected account. It will not be shared with any other organisations.

Emails 

We use a third-party provider to encrypt and protect our email traffic. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Access to Personal Information 

SESC Solutions tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’. If we do hold information about you, we will:

give you a description of it;

tell you why we are holding it;

tell you who it could be disclosed to; and

let you have a copy of the information in an intelligible form.

To make a request to SESC Solutions for any personal information we may hold, you need to put the request in writing addressing it to the address provided below.

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting us via the address below.

Links to other websites

This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice 

We keep our privacy notice under regular review. This privacy notice was last updated on 14 February 2021.

How to contact us 

If you want to request information about our privacy policy, you can email us 

EXCELLENT
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Based on 21 reviews
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Jonathan Powell profile picture
Jonathan Powell
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Dorian and his team and office staff have been excellent. While others who quoted for the work fail to show up or didn’t understand the requirement, or simply incorrectly specified solutions, SESC came up with a bespoke design that exceeded my expectations at a fair price. Always a pleasure to deal with. They have a great range of skills. I would highly recommend them. Great heat pump install, cylinder, UFH install and refit of existing solar thermal, and all in a super tight space.
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Joe Higgins profile picture
Joe Higgins
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Thank you Dorian and the team for a great Vaillant heat pump and new central heating installation. The installation took about 2.5 weeks to have everything wrapped up, as there was a slight delay in the stock of the specific radiators we wanted, but the team worked very hard indeed to successfully take on some of the challenges of the install. They were extremely tidy (the house has never been so clean!) and conscientious with their work. Dorian is a real stickler for the small details, guiding us through the install and checking exactly how we wanted everything. Since then, the system has been running really well. Very efficient, pushing over 400% for heating and hot water since the installation in September 2025, and performing very well during cold snaps. House stays a nice consistent temperature without costing a lot on our electricity bill. Having previously had electric and night storage heaters, the new system is a massive improvement. Where there have been a couple of snags, Dorian has been more than happy to check, fix, and advise in a very prompt manner. Overall, definitely recommend when considering a heat pump installation.
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Lesley Mason profile picture
Lesley Mason
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I am happy to recommend SESC solutions to anyone considering a solar energy system. I have been very impressed by the fantastic customer service and advice that SESC provided throughout our large domestic solar panel and battery storage installation project. The team were available day and evening to answer my many questions, and updated the quotation several times to fit our specific requirements. The SESC quotation included everything right from the start, such as scaffolding and bird guards, that were usually left out of other companies quotes, and a pre-installation assessment checked everything was in order. The installation day was even sooner than expected and the roofer and electricians were very professional and helpful, with everything arriving on site smoothly and all rubbish taken away. Following the installation, we have quickly received all the documentation to help us switch supplier and take up the SEG for exporting our excess electricity. I have every confidence that the SESC team will continue to be there on the end of the phone if I need any further advice or support in the future.
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Chloe Coffen profile picture
Chloe Coffen
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A huge thanks to Steve, Scott & the team for transforming our home with a new solar & EV charging system. Super efficient service and expert advice with an abundance of help and guidance along the way for making the most of saving and storing energy. Within 24 hours we saw a significant saving on electricity and a positive impact on our monthly bills long term. Nothing ever feels too much trouble - thanks team!
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Mike Parks profile picture
Mike Parks
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Great experience, the team are amazing and give great advice all the way through. Fantastic people always with a smile.
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Andrew Oliver profile picture
Andrew Oliver
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I was very happy with the service from start to finish. Very prompt on the responses, knowledgeable and helpful at every step. The guys who came to the house for the service and then the installation were very professional and very nice...!! Definite 10/10 and would highly recommend, Andrew
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Owen and Libby Gower profile picture
Owen and Libby Gower
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Could not recomend these guys more highly. Our house rennovation was far from straight forward. We're extremely happy with the level of work and communication throughout the process.
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Oliver Solar Service profile picture
Oliver Solar Service
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Scott and Steve completed a faultless install, punctual with very good communication. Would definitely recommend for any solar, electrical and plumbing jobs.
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Jack Mogridge profile picture
Jack Mogridge
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I could not recommend Steve and his team at SESC Solutions more highly and wouldn't hesitate to work with them again for future projects. SESC Solutions have helped us for both London and country projects. The work has always been completed to a high standard and the work has always been well managed with clear communication throughout. We look forward to working with SESC again soon.

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